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Privacy Notice

 

Our contact details

Name: Tutor Led Learning

Website: tutorledlearning.com

E-mail: enquiries@tutorledlearning.com

 

What type of information we have

We currently collect and process the following information:

      Personal identifiers, contacts and characteristics (for example, name and contact details)

      Parent/Carer/Guardian full name and email address

      Student full name

 

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

      To enable the provision of online tutoring services

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting enquiries@tutorledlearning.co.uk

(b) We have a contractual obligation with you to deliver online tuition

 

What we do with the information we have

We use the information that you have given us in order to organise and deliver online tuition

We may share this information with Third Party Tutors who have registered with Tutor Led Learning

We may use this information to promote directly to you our products and services. You will have the option to unsubscribe from such communications at any time.

How we store your information

Your information is securely stored on systems owned and managed by the company providing the Tutor Led Learning tuition platform

We keep names and email address for the length of time we do business with you and a period of up to six years after this date. We will then dispose of your information by deleting it from the platform

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at enquiries@tutorledlearning.co.uk if you wish to make a request.

 

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113